Job satisfaction is something every working person strives for. No one wants to work at a job they hate going to every morning, they want just the opposite, they want to like their job and feel they are important pieces to an overall successful enterprise. Federal employees are no different. Job satisfaction is something we rarely get to gauge in the private sector, but the public sector is a different story. Employees of federal agencies were asked to rank their place of employment to determine how satisfied they were in their job. Of 18 federal agencies, Social Security placed 12th.
Employees were asked three questions:
- Would they recommend their organization as a good place to work?
- How satisfied are they in their job?
- How satisfied are they with their agency?
Unfortunately 12th place, out of 18 agencies, is not exactly a ringing endorsement, but there are contributing factor as to why some Social Security employees may feel the way they do.
Social Security is an extremely busy place to work. There are different types of offices, including hearings offices and field offices, but regardless of which type of office an employee works at, the workload is heavy. Social Security employees deal with the public constantly, either in-person or on the phone. Because Social Security provides benefits to millions of Americans, some of these people are not happy with the agency, especially if they do not receive the benefits they are entitled to. Additionally, as we have indicated in previous posts, the agency is drastically understaffed and has been for the better part of the last decade.
Even so, 63 percent of Social Security employees would still recommend their organizations as a good place to work and said that they are satisfied with their job and their agency.
