The Senate Finance Committee has scheduled a hearing on Social Security service issues during the COVID-19 pandemic scheduled for April 29, 2021.
The hearing, which is titled Social Security During COVID: How the Pandemic Hampered Access to Benefits and Strategies for Improving Service Delivery, is the signaling by some who believe this will be the first step in Social Security setting a plan to open field offices to the public again, which have been closed for more than a year due to the pandemic. If Social Security offices do re-open in the next few months it will allow more people to access services, especially people who have found it difficult to connect with Social Security employees over the phone or who lack internet access.
The list of witnesses scheduled to testify at the hearing are:
- Grace Kim, Deputy Commissioner, Operations Social Security Administration
- Kascadare Causeya, Program Manager Central City Concern
- Peggy Murphy, Immediate Past President National Council of Social Security Management Associations
- Tara Dawson McGuinness, Founder, Senior Advisor New Practice Lab, New America
Have your voices heard on Social Security Service Issues
Any individual or organization wanting to present their views for inclusion in the hearing record should submit in a Word document, a single-spaced statement, not exceeding 10 pages in length. No other file type will be accepted for inclusion. Title and date of the hearing, and the full name and address of the individual or organization must appear on the first page of the statement. Statements must be received no later than two weeks following the conclusion of the hearing.
Statements can be emailed to:
Statementsfortherecord@finance.senate.gov
Statements should be mailed (not faxed) to:
Senate Committee on Finance
Attn. Editorial and Document Section
Rm. SD-219
Dirksen Senate Office Bldg.
Washington, DC 20510-6200
