In accordance with the “Plain Writing Act of 2010,” the Social Security Administration (SSA) is dedicated to ensuring their agency is accessible to the American public. Under this Act federal agencies must communicate clearly with the public to improve their effectiveness and accountability.
The SSA’s website states that even though many parts of their programs are complex they use clear and concise language to communicate and explain policies to the public. The SSA also welcomes the public’s feedback in an effort to improve their website and written documentation.
The SSA employees also participate in annual training sessions focusing on improving implementation of plain language standards. More information on how the SSA is using plain language, visit their webpage entitled “Plain Language.”
To view the complete text of the ‘‘Plain Writing Act of 2010’’ click here.
