Make Sure Social Security Has Your Correct Bank Information

At the beginning of the Social Security disability process, on the initial application, Social Security will ask for bank information for direct deposit purposes should you be awarded benefits. For many people this works out well, but for many others, who change bank accounts or forget they provided the information to Social Security, it can create trouble.

The problem is that when Social Security asks for this information at the beginning of the process it can take multiple years afterward before people actually receive the benefits. By this time Social Security may have incorrect banking information, which can delay payments. Below Social Security explains the benefits of providing direct deposit information, but it is crucial to keep Social Security informed of any changes in banking information if you want to get your payments in a timely manner. It is also critical to keep Social Security informed of updated contact information so they can reach you should any issues arise.

Setting Up Or Changing Direct Deposit

For more than 80 years, Social Security has changed to meet the evolving needs of your clients. Today, we offer many online services including setting up or changing direct deposit information. The best part is that your clients can use these services anytime, anywhere!

If your clients receive Social Security or Supplemental Security Income (SSI) benefits, they can create a my Social Security account to set up or change direct deposit information online.

When your clients choose direct deposit, we will electronically deposit their funds directly into a bank account. If they don’t have a bank account, they can choose Direct Express®, and their funds will be electronically deposited into a prepaid debit card account. Direct Express® has no enrollment fee or minimum balance requirement to open or use the account.